Sears Repair Service | Consumer Complaints and Reviews | Black List, Scam Reports


Sears Repair Service
Extremely poor customer service!

Complaint information
  • Comments: 0
  • Author: Phyllis Keehn
  • Date: 02.10.2008
02.10.2008
My husband and I have been a SEARS customer, especially for tools and appliances, for over 20 years. I will NEVER, NEVER, NEVER purchase another item from Sears, and it is entirely due to their customer service. We purchased a top-of-the-line high-efficiency (HE3T) washer and dryer from Sears in 200 ...

Sears Repair Service
Extortion / Scam

Complaint information
  • Comments: 0
  • Author: Jacqueline A. McLachlan
  • Date: 10.13.2007
10.13.2007
On Oct. 10,2007 I had an appointment for repair service on my Sears oven. The handle broke off the oven door. I bought the parts myself (brackets to hold handle) from Sears. The repair costs were quoted as $153.00. If I said no ( extortion) I would have to pay $65.00 for the estimate (scam). During ...


Sears Repair Service
I truly regret that I purchased from Sears!

Complaint information
  • Comments: 0
  • Author: John Lamerdin
  • Date: 07.22.2007
07.22.2007
I have a fairly new GE Profile refrigerator that I purchased at Sears last October, 2006. In the past week, the temperature of the refrigerator rose to 50 degrees. I called Sears home service repair and made an appointment for today from 8:00 a.m. until noon. I took off work in order to wait at home ...
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