Safe Touch Security | Consumer Complaints and Reviews | Black List, Scam Reports


Safe touch security
Horrible to deal with

Complaint information
  • Comments: 0
  • Author: porterboston
  • Date: 01.2.2013
01.2.2013
Horrible customer service. They claim charges owed. When you ask what they are for there is no response. No one beyond the receptionist is available to answer questions. Don't pay the charges, service disconnected and the collection agency starts calling. Of course they want to access the system to ...

Safe touch security
Scammed my mom after she paid 3 years up front

Complaint information
  • Comments: 0
  • Author: steve
  • Date: 02.9.2012
02.9.2012
One week after my dad died mom called safe touch for a security system. she paid over 1300 for 3 years of service and the equipment. We called the company several times because mom could not operate the equipment well. After 3 years she kept getting charged monthly out of her account. I called safe ...


Safe Touch Security Systems
Safe Touch Security, All Around Bad Business - Safe Touch Security Jacksonville, FL

Complaint information
  • Comments: 0
  • Author: jstalilred
  • Date: 12.6.2012
12.6.2012
A company Rep offered us a 3 year contract which we paid in full of $3200. for our home & business. The one at the home worked for only a short time, they refused to fix it. The one at the business stopped working, they refuse to fix it. I'll rephrase that. It will not let the alarm set properly as ...

Safe Touch Security - Jacksonville, FL
Horrible customer service

Complaint information
  • Comments: 0
  • Author: Tony Forrest, USN Ret.
  • Date: 10.12.2012
10.12.2012
Horrible customer service and rude employees. I used Safe Touch Security for 10 years ( September 99 to August 2009). I enclosed my patio and required additional coverage and they refused to send out a technician, they gave me a ridiculous quote over the phone without even seeing the enclosure. I ca ...

Safe Touch Security
Contract...Poor Customer Service

Complaint information
  • Comments: 0
  • Author: Kellie Lindsey
  • Date: 08.13.2012
08.13.2012
A couple years ago I had a house phone and I activated the alarm that was already installed in my home through Safe Touch. I paid for the house phone and my mother paid the alarm bill. It was automatically drafted from her account. When the economy got bad a couple years back I received a big decrea ...

Safe Touch Security
Reviews

Complaint information
  • Comments: 0
  • Author: jimmyharts1
  • Date: 12.19.2011
12.19.2011
Like any company, I've read the good review and I've read the bad. I live in Windemere and have been a Safe Touch Customer for about a year now. Didn't have any problems with pushy salespeople, didn't have any problems with the installer, and havent have any problems since. Affordable, yet I wasn't ...


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