Rainbow Play Systems | Consumer Complaints and Reviews | Black List, Scam Reports


Rainbow Play Systems
Rainbow Playgrounds Warranty Customer Service

Complaint information
  • Comments: 0
  • Author: Good Feedback
  • Date: 07.19.2011
07.19.2011
We currently have a Rainbow Play System that we purchased still in warranty. We have been working with the warranty division for over 90 days and have received wrong parts, terrible response times, and horrible customer service. I have kept all of the emails between their warranty division that show ...

Rainbow Play Systems
Rip-off Disrespectful

Complaint information
  • Comments: 0
  • Author: Heated in Houston
  • Date: 01.18.2010
01.18.2010
This company did not honor it's lifetime guarentee. We bought a system from rainbow with a lifetime guarentee. We moved and need it put back together. This company is giving us the run around with no one taking any responsibility for their guarentee. They are rude disrespectful and seem to have no ...


Rainbow Play Systems
Worst customer service eve

Complaint information
  • Comments: 0
  • Author: Logan G
  • Date: 12.6.2010
12.6.2010
We bought a Rainbow System this summer and shortly after it was installed we had a warranty request. We submitted a warranty claim with a photo accordingly to their very cumbersome process and it has been almost 3 months - for 1 board. I still have no idea when we are going to get it.The "customer s ...

Rainbow Play Systems
They don't care after the sale

Complaint information
  • Comments: 0
  • Author: Kris
  • Date: 04.28.2010
04.28.2010
They do not care after the sale..Stay Clear Away From Rainbow Playsets...We spent $3, 700 on our Rainbow Castle in 2003 at their Lake in the Hills, IL. LocationWe stain our set every year, go over all nuts, bolts, screws. We bring in the tarp, tire & all swings in the garage every winter.Now in May ...

Rainbow Play Systems
Thieves

Complaint information
  • Comments: 0
  • Author: Taylo
  • Date: 04.17.2010
04.17.2010
I do not have enough bad things to say about this company located in Memphis, TN. Moved a rotten Rainbow playset to my home and when I asked them (prior to the move) if the unit was safe I was told yes. Charged me almost $700 to move it. When I attempted to discuss it the owner of RPS in Memphis was ...

Rainbow Play Systems
Scam, scam, scam

Complaint information
  • Comments: 0
  • Author: Daga
  • Date: 10.10.2009
10.10.2009
On November 7, 2007 my husband and I purchased a play set for our children which was their christmas present. It was to be delivered when we moved into our new home. We are almost ready to move into our new home so when I called the company it was sold and the new owner said he has no records of my ...


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