Pep Boys | Consumer Complaints and Reviews | Black List, Scam Reports

Pep Boys
Great Tires and Service at Pep Boys-North Avenue

Complaint information
  • Comments: 0
  • Author: Carolyn Keife
  • Date: 07.6.2013
I couldn't be happier with the fantastic tires and outstanding customer service from Steve at Pep Boys on North Avenue, in Lombard, Illinois. They were so accomodating and kind and I was on my way in no time! My car runs like new! GREAT JOB, PEP Boys:-) ...

Pep Boys Service
Deceitful, Arrogant, Belittleing, Money Hungry, Customer is NEVER right, untrained

Complaint information
  • Comments: 0
  • Author: Jake
  • Date: 01.11.2013
I will start this report by saying I am a CAR guy. I love cars, I race cars, I live for cars. A few weeks ago I took my beloved daily driver in to Pep Boys in Bloomington, Indiana to have my left front suspension inspected and a check engine light. As a race car driver, I understand when a part is f ...

Pep Boys #0069
Botched repair caused engine to fail

Complaint information
  • Comments: 0
  • Author: Rine
  • Date: 12.17.2012
On November 6, 2012. I took my 2002 Lexus Es 300 to a Auto repair shop because I smelled burning oil. The mechanic checked it out and said it had a small oil leak and that I needed my Valve covers replaced. First he checked out the oil pressure and it was fine. He then showed my husband exactly wher ...

Pep Boys, Chino, CA
Pep Boys, Chino, California Striped the oil drain plug threads and did not tell me

Complaint information
  • Comments: 0
  • Author: Ron Adle
  • Date: 11.30.2012
On 11/25/12 I took our PT Cruiser to them for an oil change. They did the work in a reasonable time. The next day I noticed a drip of oil on our driveway about the size of a fifty cent piece. I guessed that maybe the mechanic just forgot to tighten the drain plug. I jacked up the car and got under t ...

PeP Boys
Signal working now not working

Complaint information
  • Comments: 0
  • Author: CC
  • Date: 11.12.2012
Brought my car to get inspected. They gave me a list of things that needs to be done about 2,000.00 at first, Now would b about 3,000.00. I had a dianostic done for my highbeams which does not work (paid). This is one of the items that needed to be repair which was one of the last items on my list t ...

Pep Boys Auto Parts & Service
Joke of a company

Complaint information
  • Comments: 0
  • Author: Ihatepepboys
  • Date: 11.6.2012
This company is the worst company I have ever had service my car. They installed my thermostat incorrectly which lead to breaking my head gasket and warped head ($2200).. After asking for a reimbursement and being ignored for a month I had to contact the district attorney. After 3 months I am finall ...

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