Orbitz.com | Consumer Complaints and Reviews | Black List, Scam Reports


Orbitz.com
Orbitz refusing to honor cancellation credit - claiming it was used

Complaint information
  • Comments: 0
  • Author: quaise
  • Date: 01.29.2014
01.29.2014
In December we booked a flight. We had to change travel days. Called Orbitz. Rep told us that the best way was to cancel and buy a new ticket because the credit could not be processed immediately. Rep cancelled old ticket. Had me purchase a new ticket using my credit card. Credit card charged for ne ...

Orbitz.com
Orbitz is rude and irresponsible.

Complaint information
  • Comments: 1
  • Author: madmom93105
  • Date: 01.22.2014
01.22.2014
Never book a flight with Orbitz!!! 1 day before our trip I try to print out my boarding pass and they lost my reservation for both flights but had my kids & mother's. Told me that it wan't their fault. Hung up on me then when I called back and spoke with "Tracy" from their Philippine complaint depar ...


Orbitz.com
Spent 3h on phone and got offered $30 voucher for $800 losses on flight

Complaint information
  • Comments: 0
  • Author: andrei1
  • Date: 01.16.2014
01.16.2014
The Frontier airline screwed us with the flight, which i booked through the orbitz. I spent 3h on phone with customer support and instead of standing by their customer, orbitz's customer support offered me $25 voucher, and when i told them that its ridicules, manager gave me !!!!! $30 voucher. Never ...

Orbitz.com
Incorrect Return Flight Booked

Complaint information
  • Comments: 0
  • Author: stefan1
  • Date: 01.19.2014
01.19.2014
I booked a round trip flight from Detroit to Ft. Lauderdale last week for my wife and myself against Orbitz record locator PBORB9533931024.Orbitz booked an incorrect return flight time: The flight details follow:Departure date - March 21st - 7:25 am ..Booked OK on flight 1604. Return date - March 23 ...

Orbitz.com
cheap tickets and orbitz scam people - Orbitz Travel Service

Complaint information
  • Comments: 0
  • Author: dmoses
  • Date: 01.12.2014
01.12.2014
we booked a trip online with Cheap Tickets for $2916, ended up calling customer service to help, the trip then became over $3200, when i questioned why the price went up i was given the run about how Cheap Tickets and Orbitz were sister companies. I told the man i wanted to cancel the whole thing th ...

Orbitz.com
Never sent

Complaint information
  • Comments: 0
  • Author: KatBu
  • Date: 01.14.2014
01.14.2014
Booked a flight from LA to DC 3 months in advance - purposely choosing the red-eye flight to maximize time spent with my recently engaged friend in LA., Apparently a few days after I booked, the airline cancelled the flight and re-booked me on another one - 8 hours earlier (basically eliminating an ...


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