NTB | Consumer Complaints and Reviews | Black List, Scam Reports


NTB
They completely destroyed my car and won't even get me a rental.

Complaint information
  • Comments: 0
  • Author: derektift
  • Date: 01.28.2014
01.28.2014
An inexperienced NTB technician failed to properly attach the oil filter on my car when I got an oil change and as a result my engine seized and my car is destroyed. They are refusing to provide me a rental car while their insurance company tries to figure it out. It has been 7 days and nothing has ...

NTB
NTB in Rosenberg Texas - Replace tires

Complaint information
  • Comments: 0
  • Author: Ricks06
  • Date: 01.25.2014
01.25.2014
The date is 01/26/2014 and I just returned from the local NTB on Reading rd in Rosenberg Texas. I went there ot have two rear tires changed on my 2002 Corvette. I spoke with the Manager there and asked him for a quote. He looked at my car and said that it would be 73.00$ to monut and balance the tir ...


NTB
take advantage of women

Complaint information
  • Comments: 0
  • Author: aziehl
  • Date: 01.14.2014
01.14.2014
Had them to put my spare tire on my vehicle. They did not check the air I had to stop and air my tire up on my way home and they did not reset tire pressure sensor. We have bought tires at other NTB stores and had a great experience this one they seem to only want to play. Will have to rethink where ...

NTB # 668
Exceptional Customer Service - Sumitomo Tour Plus LXH

Complaint information
  • Comments: 0
  • Author: 2ndtime
  • Date: 12.28.2013
12.28.2013
On 10/08/13 I was having issues/concerns with my spare tire on my way to work; I immediately called off and headed straight to NTB. Upon my arrival at NTB 1102 E. Roosevelt Road Lombard, IL; I was greeted by Joe Kotz and Dominique Thompson. Dominique Thompson showed pride in the company by informing ...

NTB
Bad service

Complaint information
  • Comments: 0
  • Author: Marek123
  • Date: 12.28.2013
12.28.2013
Got 4 new tires installed. Their lifetime balancing was poorly done if done at all. Wait time was ridiculous even with appointment scheduled ahead of time online. People up from t need some customer service training. Their slogan says "we want your business" and you really don't feel like it. I had ...

Ntb National Tire & Battery
NTB destroyed my transmission

Complaint information
  • Comments: 0
  • Author: perr7333
  • Date: 11.28.2013
11.28.2013
NTB flushed my transmission with the wrong fluid. they used a universal fluid instead of the recommended fluid and ruined my transmission ...


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