Magic Jack | Consumer Complaints and Reviews | Black List, Scam Reports


Magic Jack
does not accept credit card - MajicJack Plus

Complaint information
  • Comments: 0
  • Author: tmp0128
  • Date: 01.30.2014
01.30.2014
I tried to order online from Canada, my credit card with the P.O. box billing address was not accepted. I live in the rural area and need a P.O. box credit card billing address for safety. Could not get it online, so I went to the store to pick it up. During registration, it did not accept my email ...

Magic Jack
Magic Jack Problems

Complaint information
  • Comments: 0
  • Author: MJSucksbigtime
  • Date: 01.12.2014
01.12.2014
Magic Jack (M.J.) works but before you pull the pin you need to weight the cost vs the problems.First you need a cell phone, for the following reasons.Second you not only need a computer and a broadband connection (probably 3MB/sec or better). You also need to be fairly computer literate. The first ...


Magic Jack
Frustrated because there is no phone customer service - magic jack plus

Complaint information
  • Comments: 0
  • Author: shonna
  • Date: 01.13.2014
01.13.2014
Adding to previous comment, I am very upset because there seems to be no phone contact with magic jack . I continue to use Magic Jack Plus and wonder when it will be cut off or my credit hurt. I had to cancel a credit card because of Target breach, Therefore the credit card account I had given Magic ...

Magic Jack
MagicJack Excellent Customer Service

Complaint information
  • Comments: 0
  • Author: 249llllllllllll
  • Date: 12.27.2013
12.27.2013
I recently used the live chat for a problem with not being able to receive incoming calls. The first employer I talked to, was not helpful at all and exited the chat before answering my question. The second employer it lakes to, whose name I believed was a Conard or Conrad, was very helpful. He help ...

Magic Jack
Unable to contact - Customer Service and Billing

Complaint information
  • Comments: 0
  • Author: shonna
  • Date: 12.28.2013
12.28.2013
I ordered the Magic Jack Plus which I am using and it works. I wanted to contact billing about declined charge because of a security code. I cancelled the card number I gave them because of the security breach at Target. I will be getting a new number, but I have no way to contact customer service. ...

Magic Jack
MagicJack subscription renewal - magicJack Plus

Complaint information
  • Comments: 0
  • Author: peteycc
  • Date: 11.28.2013
11.28.2013
Customer service when attempting to renew my subscription is poor. My renewal date was 11/9, today is the 19th and the problem hasn't been defined or solved. Calling customer service in Florida did not help. Got the same information that I got on their online chat which I would guess in in India.Mag ...


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