FOREVER 21 | Consumer Complaints and Reviews | Black List, Scam Reports


Forever 21
Forever21 Poor Customer Service....easily fixed!

Complaint information
  • Comments: 0
  • Author: CXPL
  • Date: 10.28.2013
10.28.2013
To whom it may concern,I was at your Forever21 location in the Eaton Center yesterday and would like to give your company some feedback which I think would greatly improve the experience of your customers.When I approached the check out counter to pay for my merchandise, there was already an establi ...

Forever 21
Returns

Complaint information
  • Comments: 0
  • Author: dca123
  • Date: 10.9.2013
10.9.2013
DO NOT SHOP at FOREVER21.com. They do not clearly indicate which items are "Final Sale". Even when you receive an order confirmation items are not marked as "final sale", yet when you receive the items with an invoice, the items on the invoice are marked "final sale". Do not purchase items from thei ...


Forever 21
Deceptive Return and Refund policy

Complaint information
  • Comments: 0
  • Author: FloridA Aunt
  • Date: 12.10.2012
12.10.2012
My complaint is your no return policy which i did not see till i received these items that i ordered for my niece for christmas , thinking she could exchange at a store if they did not fit. Now I am being told not only can she not exchange them she cannot even return them as i took advantage of a 10 ...

Forever 21
Forever 21 return policy - Clothing

Complaint information
  • Comments: 0
  • Author: tbearden
  • Date: 07.19.2013
07.19.2013
I made a purchase at the las vegas meadows mall store yesterday. I was helped by an employee who was very nice, but did not make me aware of the policy even when I stated the situation. I was looking for an outfit to wear to a party and I made it very clear that I was getting a couple of things to s ...

Forever 21
Returns

Complaint information
  • Comments: 0
  • Author: dca123
  • Date: 12.6.2012
12.6.2012
DO NOT order from Forever21.com. They do not clearly mark items on their site as "final sale", even going as far as to send you an order confirmation without indicating any items are "final sale", yet when you receive the items with the invoice, the invoice is marked final sale. So know that whateve ...

Forever 21
Returns

Complaint information
  • Comments: 0
  • Author: dca123
  • Date: 12.6.2012
12.6.2012
DO NOT SHOP at FOREVER21.com. They do not clearly indicate which items are "Final Sale". Even when you receive an order confirmation items are not marked as "final sale", yet when you receive the items with an invoice, the items on the invoice are marked "final sale". Do not purchase items from thei ...


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