Empire Today Carpet | Consumer Complaints and Reviews | Black List, Scam Reports


Empire today carpet and flooring
Will not refund us for installing defective carpet and vinyl

Complaint information
  • Comments: 0
  • Author: Alyssa Johnson and Devin Johnson
  • Date: 10.3.2012
10.3.2012
We purchase carpet and vinyl flooring from empire today. Initially the installers left without completing the job, installed defective carpet, and also installed the wrong color vinyl and did not glue it down. We have had 4 different service calls placed for the carpet alone since installation 4 wee ...

Empire Today Carpet
Empire Today Carpet will take your money and run

Complaint information
  • Comments: 0
  • Author: Rachel S
  • Date: 08.8.2012
08.8.2012
Empire Today was to do tile in our home in a small bathroom. They at first estimated a price based on going over the existing tile we already had because we live on a concrete slab. They assured us this would be fine and the work would be solid. After we placed the order we changed our minds and dec ...


Empire Today carpet / Steve Silvers
Just dont care about service!!!!!!!!!!!!!

Complaint information
  • Comments: 0
  • Author: ms
  • Date: 01.26.2011
01.26.2011
This company just does not care abour servive at all. The following is what happend during my install of hardwood floor- My installer showed up alone to do a very small install of hardwood floors after being told that there would be 2 people to do the job. The entire area was only 200sf. Being that ...

empire today carpet
Aberdeen Berber Carpet. Disappointed

Complaint information
  • Comments: 0
  • Author: ellery9898
  • Date: 10.10.2012
10.10.2012
This was my second time using Empire. First time very happy. This time, there is a seam going down the middle of the room. To Empire's credit they came the next day and replaced. However, seam still exisits. Had the salesman advised that the carpet (aberdeen berber) is noted for this, I would have d ...

empire today carpet
ait and switch

Complaint information
  • Comments: 0
  • Author: tjr7
  • Date: 06.10.2012
06.10.2012
Salesperson was Howard L.on Long Island. My home was damaged by hurricane irene and I needed the carpet replaced quickly. Howard came to the house but would not put the quote in writing unless paid at that time and he made it clear he would not return. I usually don't do business with pressure sales ...

Empire Today Carpet
price ,quality, customer service

Complaint information
  • Comments: 0
  • Author: sweetness22
  • Date: 06.27.2011
06.27.2011
I'm dizzy from all the double talk from costumer service and so disappointed. Felt like I was in the twilight zone. Actually felt like I was talking to my kids aka the wall. Do your homework first. Empire is not looking out for your best interest. Typical big business. I would not use them again. I ...


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