Empire Carpets | Consumer Complaints and Reviews | Black List, Scam Reports


Empire Carpets
Empire Today Poor installation on tile, shower pan they showed us was not the same one they installed. But they insist that is the only on they sell.But I saw the one they showed us on their comercial.

Complaint information
  • Comments: 0
  • Author: Bec7h
  • Date: 09.13.2008
09.13.2008
We have gone through h*ll with this company. So many problems where do I start. I called the company and told them I wanted to order bathtub and shower liners as well as tile flooring. I inquired as to wich order I needed to do that in. They told me it didn't matter. I could install the tile first, ...

Empire Carpets Today
Crappy carpet, looks awful less than 1 yr later! pennsylvania

Complaint information
  • Comments: 0
  • Author: The sanders family
  • Date: 03.17.2008
03.17.2008
my carpets were installed in July 2005- less than 6 months later, i called to complain of the ripples in the carpet, and how flat and worn it was already. They came and tested my carpet, with a brush, said it was fine, and left. I tried to complain over and over, but it never became satified..the ca ...


Empire Carpets
Wrong carpet

Complaint information
  • Comments: 0
  • Author: Cynthia
  • Date: 05.31.2008
05.31.2008
Approx 1 yr ago, I bought carpet for my living room, dining room, and hallway from Empire. The salesman was ok, but not very experienced. What they advertised as 50% off was terrible. I opted for a much higher grade carpet, and a color that would not show wear and tear. When the carpeting arrived it ...

Empire Carpets
Unprofessional service!

Complaint information
  • Comments: 0
  • Author: Seth Aronow
  • Date: 03.17.2008
03.17.2008
Empire today carpets is the most unprofessional company I have ever dealt with. ****** DO NOT BUY FROM THEM AT ALL***************I purchased blinds for my windows and they said I could finance the order on their credit card thru GE money. No payments for 1 year. They needed an 800.00 deposit and tha ...

Empire Carpets
Awful experience

Complaint information
  • Comments: 0
  • Author: Anthony
  • Date: 10.9.2008
10.9.2008
I set up an appointment on-line through their website for an in-home quote. I had the ability to set up the time and day that I wanted them to come out to the house. It stated this is not your appointment time until you have been contacted to confirm. Soon after I received confirmation for the date ...

Empire Carpets
False advertising

Complaint information
  • Comments: 0
  • Author: Angela Holoubek
  • Date: 10.9.2008
10.9.2008
Carpet and window treatments are both heavily advertised as NEXT DAY INSTALLATION. After ordering - you quickly find out the next day is for RE-MEASURING (after your salesperson does the initial measurement). After calling the service department - the representative confided that she has NEVER actua ...


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