Empire Carpets | Consumer Complaints and Reviews | Black List, Scam Reports


Empire Carpets California, LP
Bait and Switch-Financing Deception-Lousy Carpet

Complaint information
  • Comments: 0
  • Author: Callen3x
  • Date: 04.28.2009
04.28.2009
I contracted with Empire to install carpeting pretty much through-out my mobile home. The carpet I picked from the salesman was not the carpet the installers showed up with. It was the same color but a MUCH LOWER grade of carpet. I stopped the job and made the salesman come out. After much arguing h ...

Empire Carpets
Carpet sheds, installers several hours late, not finished till midnight

Complaint information
  • Comments: 0
  • Author: M. s. w.
  • Date: 02.22.2009
02.22.2009
Empire Carpet was several hours late to start the carpet installation, arriving near noon. They did not complete the job until almost midnight and my husband has to get up at 4:00am for work. I had made arrangements to have them do the transitions into the upstairs bedrooms. This was on the contract ...


Empire Carpets
Laminate Floo

Complaint information
  • Comments: 0
  • Author: E and L
  • Date: 08.19.2009
08.19.2009
I had laminate floor installed in living and hallway 2 years ago, I called them because the floor is lifting in the living room, they send a inspector from a difference company to check the floor, the inspector with his Wagner meter showed we have moisture (excessive Moisture), the floor is swollen ...

Empire Carpets
Bad customer service

Complaint information
  • Comments: 0
  • Author: Maxine Ryde
  • Date: 11.6.2010
11.6.2010
I have scheduled appointments with Empire Carpets that are then canceled on the day of, the excuse being that there is no representative in the area."Why make the appointment in the first place?" I asked them?"Because we never know whether there will be reps in the area until the morning of the appo ...

Empire Carpets
Poor Quality

Complaint information
  • Comments: 0
  • Author: Westchester Consume
  • Date: 08.16.2009
08.16.2009
I had Empire install carpeting in my dining room. Less than 1 month after installation the carpet started to unravel. It was also supposed to be stain resistant indoor/outdoor carpeting and yet it retains every single spot that ever gets on it. The sales rep seemed shady and spoke very little Englis ...

Empire Carpets
TERRIBLE WORK--WORKMAN THEFT

Complaint information
  • Comments: 0
  • Author: NEIL GINSBERG
  • Date: 07.26.2009
07.26.2009
EMPIRE INSTALLERS RUSHED THROUGH MY JOB TO LEACVE EARLY ON A SAT. AFTERNOON. THEY ENDED UP STEALING PRESCRIBED MEDICATION FROM MY MEDICINE CHEST AND CREDIT CARDS FROM MY WIFES PURSE, CHARGING OVER $200 WORTH OF GOODS BEFORE I COULD CANCEL IT. I MADE A FULL POLICE REPORT.THE CARPET ENDED UP BUCKELING ...


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