Empire Carpets | Consumer Complaints and Reviews | Black List, Scam Reports


Empire Carpets
Comedy of Errors - Never Ending

Complaint information
  • Comments: 0
  • Author: Wonder Lake Reporte
  • Date: 01.3.2013
01.3.2013
Empire issues - Tony sales rep visit 8/17 - sold laminate and 2 rooms carpet. Said laminate would fit floor - installers would remove what's there put down a layer of something and it would be ok - Called Tony... and set up installation on or about 9/4 for laminate on 9/15 and carpet on 9/17. - No t ...

Empire Carpets
Empire Carpets Unprofessional!!! - Carpetting and Window Treatment

Complaint information
  • Comments: 0
  • Author: joeMaio
  • Date: 03.6.2012
03.6.2012
AWFUL AND DISSAPPOINTING SERVICE!!!I made an appointment and NO one showed up today. My address is 1003 Swinton ave and I called twice to confirm. Once the rep claimed they could not contact the sales person assigned and the 2nd time I waited 10 minutes before being disconnect. I rechedule work & fa ...


Empire Carpets
eric ormanian

Complaint information
  • Comments: 0
  • Author: kitten1
  • Date: 11.25.2011
11.25.2011
after making an appointment with empire a nice young man showed up with samples in hand. with a pleasant smile he introduced himself as eric ormanian. he was polite, quick and efficient. even when i didnt qualify for credit, he made me feel comfortable with the payment i put down until my other inco ...

Empire Carpets
Rich T salesman

Complaint information
  • Comments: 0
  • Author: illlll
  • Date: 11.2.2011
11.2.2011
Are salesman Rich T. Was very knowledgeable about his products. He was very helpful in making the right decision for our home. He was also very polite. ...

Empire Carpets Co
CARPET customer complaint

Complaint information
  • Comments: 0
  • Author: erica456
  • Date: 08.2.2011
08.2.2011
I scheduled an appointment for a laminant floor installation. I confirmed the appointment a half hour before and waited 2 hours and finally the sales guy calls to tell me he wouln't come and wanted to re-schedule and by the way he lived in my area. I was upset and told him I had confirmed this appoi ...

Empire Carpets
Quality of Service

Complaint information
  • Comments: 0
  • Author: RGupta
  • Date: 04.13.2012
04.13.2012
I ordered custom carpets with Empire. Even though they measured almost 70 Square feet more than other quotes, I decided to go with them. Since carpet was custom, they told me it will take sometime and promised to get this installed in two weeks. They started contacting me via phone and email to conf ...


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