Bottom Line Books | Consumer Complaints and Reviews | Black List, Scam Reports


Bottom Line Books
Repeatedly billed me for a book I returned

Complaint information
  • Comments: 0
  • Author: Bobby
  • Date: 12.4.2012
12.4.2012
I ordered a book on approval. It didn't meet my expoectations so I choose to return it. I sent a letter to the company requesting a postage free mailing label so I could return the book. They sent the label which I attached & took to the post office. For the next 2 months they sent increasingly thre ...

Bottom Line Books
RIP OFF

Complaint information
  • Comments: 0
  • Author: Julie B
  • Date: 10.26.2012
10.26.2012
BOTTOM LINE BOOKS SENT ME A BOOK I DIDN'T ORDER. TRIED TO CONTACT BUT NO CONTACT INFO SO I RETURNED BUT NO ANSWER TELLING ME THEY RECEIVED THE BOOK BACK BUT THEY KEEP SENDING ME A BILL..... ...


Bottom Line Books
Will refer me to collection agency if I do not pay for book returned

Complaint information
  • Comments: 0
  • Author: Diane
  • Date: 10.2.2012
10.2.2012
Julia Smola has been dead for 10 years. After her death, a book "Treasury of Natural Remedies" was sent to her home which is now occupied by her 88 year old brother, Tom Smola. Tom did not want the book, took it to the post office , who then mailed it back to Iowa. Bottom Lines then sent a letter on ...

BOTTOM LINE BOOKS
Unable to reach customer service

Complaint information
  • Comments: 0
  • Author: Duncanj
  • Date: 09.29.2012
09.29.2012
Dear Sir I dunno what is up with bottom line books customer service department. I called their customer service phone number and nobody ever answered after 5 days of no success I figured that they are not staffed well enough or they just do not give a DAM about customer service. I was allways t ...

Bottom Line Books
I returned 5 books and was given refund for only 1 book and said the others weren't there.

Complaint information
  • Comments: 0
  • Author: enda
  • Date: 09.26.2012
09.26.2012
I returned 5 books for refund and was refunded for only 1 book. When I called, they said that they only received 1 book. Asked to speak with supervisor and was told that one would call either tomorrow or next week or sometime. ...

Bottom Line Books
I returned a book for credit. It takes 4 to 6 weeks for them to acknowledge the return.

Complaint information
  • Comments: 0
  • Author: sherry
  • Date: 05.7.2012
05.7.2012
I received a health book that I had ordered. Not having time to look at it I returned the book. So I received another bill. Why in the world they don't have a contact phone number or email address is beyond me. So I went to the internet. The only thing close in Iowa was The Bottom Line. I called the ...


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