Best Buy | Consumer Complaints and Reviews | Black List, Scam Reports


Best Buy
TERRBLE CUSTOMER SERVICE - Apple Ipad mini

Complaint information
  • Comments: 0
  • Author: harrywinston
  • Date: 12.28.2013
12.28.2013
In my experience buying an iPad mini at Best Buy I was extremely disrespected by a Best Buy employee. I went to buy and iPad mini and when I asked the lady to go get it for me she stared at me for 30 seconds and then I had to tell her I need her to go get me just the a iPad mini, then she went and g ...

Best Buy
BEST BUY - MAKE THEIR OWN RULES - TMOBILE T139

Complaint information
  • Comments: 0
  • Author: RICKYJASPAL
  • Date: 12.28.2013
12.28.2013
Its a Holiday season and stores should be ready for any returns or exchanges but BEST BUY is only open to sell and nothing else. They don't care about doing any returns/exchange. All they are doing is sending the customer to return their merchandise from where its originally bought. This is what hap ...


Best Buy-Samsung
Front Load Wshing Machine broken

Complaint information
  • Comments: 0
  • Author: cindyfite
  • Date: 12.28.2013
12.28.2013
My Husband and I paid over $1400 in June of 2012 to purchase a Samsung front loader. In November 2013 the washing machine turned off and would not power back on. Since the machine would not power back on all my clothes were stuck in the machine as the front loader door has the auto lock. I immediate ...

Best Buy - Geek Squad
Reciever - PIONEER RECIRVER

Complaint information
  • Comments: 0
  • Author: Danalitz
  • Date: 12.28.2013
12.28.2013
If you are reading this it is because you are mad at best buy geek squad, I think they are the biggest waste of money and need to learn customer service. We have a pioneer receiver that we purchased in July 2013 and it already went out ,no sound at all. We thought buying the Geek Squad would protect ...

Best Buy
failed to match Amazon

Complaint information
  • Comments: 0
  • Author: cher32
  • Date: 11.28.2013
11.28.2013
Went to buy BlueRay Star Wars set.Amazon was selling for $10 less than BestB uy price.The sales clerk (ariayana)@ elk grove best buy refused to price match.So went to target and bought the set.Will never buy anything of value from Best Buy again.No wonder they have such sloppy sales staff, they are ...

Best Buy
Frustrated with your service - Office XP

Complaint information
  • Comments: 0
  • Author: arobin739
  • Date: 11.28.2013
11.28.2013
I've had many problems with the Best Buy in Coralville, Iowa. When I went to buy a new computer they sold me one as "new" but someone opened it and has used it and made me pay full price. Then they assume that I was in College so one of the workers gave me Office University 365 and I went home (Not ...


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