Best Buy | Consumer Complaints and Reviews | Black List, Scam Reports


Best Buy
Horrible customer service - Asus Tablet
Complaint information
  • Comments: 0
  • Author: georgeograham
  • Date: 01.29.2014
01.29.2014
I bought an ASUS notebook from Best Buy and the battery would not charge. I took it back to Best Buy in El Cajon California and was informed that the exchange period was a few days past. Fine, I asked if I should just contact the manufacturer to get the battery replaced. The extremely uninformed cus ...

Best Buy
Best Buy horrible customer service
Complaint information
  • Comments: 0
  • Author: Polisciman
  • Date: 01.25.2014
01.25.2014
I just wanted to drop a line and say that I am very displeased with your store and likely will be using amazon.com for future purchases. I have never seen such incompetence in my life.First I purchased a refrigerator and before it even got out of the store, your people put a huge dent in it. They re ...


Best Buy
Outstanding Customer Service (Wilmington, NC) - LG front loader washe
Complaint information
  • Comments: 0
  • Author: SWarren
  • Date: 01.23.2014
01.23.2014
During the Christmas holiday (Sat) my dryer went out. It was an appliance that I depended on tremendously in caring for my seriously ill husband. I decided that to replace the dryer and not repair it (and my washer). The associate (Annie) patiently answered all my questions about the appliances, war ...

Best Buy
Got ripped off - Brother Color Laser Printe
Complaint information
  • Comments: 0
  • Author: AmyH
  • Date: 01.12.2014
01.12.2014
I bought a Brother Laser Color Printer online on BestBuy.com and paid through their site on Paypal. When it did not arrive, I tracked it through their site and lo and behold, Fedex claimed to have delivered it. I had received an incorrect box (a neighbors box) on that day, but no printer and no othe ...

Best Buy
warranty claim
Complaint information
  • Comments: 0
  • Author: ikhan1
  • Date: 01.2.2014
01.2.2014
very bad experience about warranty claim had to left my tablet at store they are very bad don't go for there warranty ...

Best Buy
Poor Customer Service - compute
Complaint information
  • Comments: 0
  • Author: alphamale1906
  • Date: 12.28.2013
12.28.2013
I will make it short. I attempted to have my computer serviced at the Best Buy in Wheaton, Maryland. I was told that the Geek Squad could wipe my hard drive if they found something wrong. I protested that I should at least get a call since the only issue was that the port to my charging cable was br ...


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