20511 Lake Forest Drive | Consumer Complaints and Reviews | Black List, Scam Reports


Western Digital
Warranty ripoff Replacement Of Defective Hard Drives Fails Customers

Complaint information
  • Comments: 0
  • Author: David
  • Date: 03.20.2007
03.20.2007
I had Purchased a 180GB Western Digital Hard Drive from a reatiler and Installed it on my computer, It ran fine for 9 months and began to click and crash constantly So I emailed WD Support NO Responses Came of it I emailed Customer support and still Nothing I called and was switched from tech suppor ...

Western Digital RMA Dept.
My credit card number was stolen and used by an employee of Western Digital's RMA Dept.

Complaint information
  • Comments: 0
  • Author: Ryan
  • Date: 12.10.2009
12.10.2009
I had a Western Digital hard drive I needed to RMA (send the old hard drive back, and receive a new hard drive in return). I decided to go with the Advanced RMA where I give Western Digital a credit card number to place a hold one while they send me a new drive. Once I receive the new drive I would ...


Western Digital
Don't give warranty they advertise

Complaint information
  • Comments: 0
  • Author: Marty
  • Date: 09.5.2008
09.5.2008
I have purchased 5 WD3200 disk drives in the last month from 3 different retailers. All three advertise 3 year warranty and Western Digital advertises the same 3 year warranty for the drive. When you register the drive you are not given 3 years of warranty, but anywhere from 13 months to 30 months. ...

Western Digital
The WD "promise" - their hard drives built to break, guaranteed.

Complaint information
  • Comments: 0
  • Author: Scott
  • Date: 12.24.2006
12.24.2006
I really loved my external 160 GB USB hard drive for the first 5 months and then...it's internal power supply went bad. Wouldn't power up with any kind of WD power cord, no matter what from any outlet. I called them, and after their sub-room-temperature-IQ "technician" said nothing but "Um, duh don ...

Western Digital Corporation
Rebate Ripoff Refusal to honor $30 rebate

Complaint information
  • Comments: 0
  • Author: Grant
  • Date: 12.28.2005
12.28.2005
I purchased an external Western Digital 80 gig hard drive the last week of June, 2005 from Circuit City. CC offered a $20 rebate, and WD had a $30 rebate on top of that. CC got my rebate back to me within 3 weeks. About a month after that, I received a postcard from WD stating that I had included an ...

Western Digital
Will not honor rebate

Complaint information
  • Comments: 0
  • Author: William
  • Date: 08.18.2005
08.18.2005
Item purchased: 80GB 8MB ATA100 7200RPM HDDate and place of purchase: 05/29/05, Best Buy store #102.Qualifying rebate offered: Western Digital, El Paso TX ....$30 The rebate submission was mailed , 05/31/05 by USPS Certified mail and receipt. The signed USPS receipt was returned to me, on 06/07/05. ...


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