Complaint information
  • Author: eader88
  • Date: 09.5.2012
  • 0
 (Votes #: 0)

DirecTV - Complaints / Reviews / Scam Reports
Unauthorized Charges to Debit/Credit Card

This is a Complaint / Review about DirecTV.

In July I canceled DirecTV and in August I received a bill stating that owed zero. Three days later I received an email stating that I was Past Due. They claim I had unpaid PayPerView movies from a year ago and stated they would sent me a bill reflecting this. I never received a bill from them, but a week later I sent them a check for the amount due. DirecTV did not wait for me to send payment and without my knowledge or permission, they charged the debit/credit card on file for the amount due. They refuse to remove my debit card information from their records and I cannot change it online. Once you give them your credit/debit card information, there is nothing stopping them from applying charges even if you are disputing those charges. DO NOT GIVE DIRECTV YOUR CREDIT/DEBIT CARD INFORMATION!

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Complaint author: eader88

Offender: DirecTV

Country: USA
State: Texas

Category: TV & Radio

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