Complaint information
  • Author: diane123
  • Date: 01.22.2014
  • 0
 (Votes #: 0)
01.22.2014

DIRECTV - Complaints / Reviews / Scam Reports
Direct TV removes the Weather Channel

This is a Complaint / Review about DIRECTV.


I%u2019m very upset with Direct TV for removing The Weather Channel from its customers without notice. This is a channel that I would pay a premium for but as a customer I didn%u2019t even get that option. Not only did they remove it they replaced it with Weather Nation which is not even comparable! When I called to complain they compensated me with $10 off my bill for the next year and two free premium channels. Seriously? What about just waiving my cancellation fees? I mean after all, Direct TV is not offering the channel that I want anymore and signed a contract with them for. Apparently, they are not concerned with what their customers want. What a big disappointment. I will not recommend them to any of my friends or family, and despite exuberant cancellation fees if Direct TV does not restore The Weather Channel soon I will take my business elsewhere.


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Complaint author: diane123

Offender: DIRECTV

Country: USA
State: All USA

Category: TV & Radio

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