Complaint information
  • Author: KatD
  • Date: 01.6.2014
  • 0
 (Votes #: 0)
01.6.2014

Time Warner Cable - Complaints / Reviews / Scam Reports
Time Warner Cable poor quality

This is a Complaint / Review about Time Warner Cable.


As a subscriber to TWC, I am extremely disappointed in the picture quality. We have had, in the past, several complaints about the line going down. They have come out and temporarily fixed the issue but every time we get a big wind, service goes out again.

For the past month, the picture and sound quality has been poor to non-existent on several of the channels I watch. Although I'm paying over $70/month for a basic package, they offered a paltry $30 credit to my account with an offer to have their service person come out next week. I can get comparable if not better quality with an antenna!

Not only is the picture and sound quality poor, they are consistently moving their programs to other channels without notifying their customers.

I have tried being patient and am now searching for another cable supplier!


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Complaint author: KatD

Offender: Time Warner Cable

Country: USA
State: All USA

Category: TV & Radio

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