Complaint information
  • Author: Gt
  • Date: 06.4.2008
  • 0
 (Votes #: 0)
06.4.2008

DirecTV - Complaints / Reviews / Scam Reports
misrepresentation

This is a Complaint / Review about DirecTV.


Cannot receive local channels due to spring tree growth in my region. Asked prior to installation if a site discovery would be necessary... was told it was not. Asked how long the contract was; was told one year. It is 2 years. Asked if for some reason site position prevented from receiving channels if I could cancel subscription. Was told I could. Now told I cannot without penalties. Penalties are $400 to cancel subscription. Inquired about internet service but was not informed how expensive it could be in my area. Internet service in my area requires an additional dish and up to $400 to receive the service . There are only 3 days to cancel the subscription without penalties... hardly long enough to see if service will work as promised. I would and will not recommend Directv to anyone. I should have stayed with Comcast!!!


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Complaint author: Gt

Offender: DirecTV

Country: USA
State: Tennessee
City: Cosby

Category: TV & Radio

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