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Debited 623 dollars from senior citizens' account before any notice

This is a Complaint / Review about DirecTV.

Mar. 17 dtv shut the service off. The billing date was the 22nd. We paid by electronic check the required lost payment at that time. We lowered the package to 29.00 a month for the next month but never got to pay. Direct TV had shut off. They then demanded the broken contract fees. Of $347.47 cents but took $623.00. Only owed $96.00 at this time. We feel we don't owe for their mistakes. We tried to resolve these issues but spent fruitless hours of phone calls. Our bank is now disputing the a double charges and we are out the money unless we prove them wrong.

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Complaint author: Jackson

Offender: DirecTV

Country: USA
State: All USA

Category: TV & Radio

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