Complaint information
  • Author: Jenny
  • Date: 09.4.2008
  • 0
 (Votes #: 0)

Direct TV - Complaints / Reviews / Scam Reports
Terrible customer service

This is a Complaint / Review about Direct TV.

I have had Direct TV at our business for about 2 months and purchased their protection plan with our service and today I have no signal on either one of our receivers and I spent over an hours talking to different people and being transfered to different dept. and having to call different numbers just to find out it will take them a WEEK to come out and fix the problem and then when I asked for a credit for the week I am going to have no service they were completely rude and told me they don't credit your account for non service and that they would have to suspend my service and then call back to reconnect my service which means of course more of my time wasted on the phone with them. I have comcast at my house and whenever there has been a problem with our service with comcast they send somebody out within 24 hours. I am not happy with Direct TV at all and would not get it at my house or recommend it to anybody.

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Complaint author: Jenny

Offender: Direct TV

Country: USA
State: All USA

Category: TV & Radio

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