Complaint information
  • Author: Thicket
  • Date: 11.14.2012
  • 0
 (Votes #: 0)

Greyhound Bus - Complaints / Reviews / Scam Reports
Canceled Bus - ticket charges

This is a Complaint / Review about Greyhound Bus.

Due to the hurricane coming up the east coast my flight from Albany, NY was canceled. I was able to get a flight from Cleveland. A few hours before a bus was suppose to leave from Albany to Cleveland I was able to get a ticket on line and print it out from home. Little did I know this bus was already canceled but the web site still took my $$ and printed out a ticket. I find out a little later it was canceled so ended up getting a rental car and driving to Cleveland. They refused to give me any refund so took my money on a canceled trip and won't give me my money back. They are an awful company with even worse costumer service. I highly warn anybody against using Greyhound to travel and find any other means you can.

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Complaint author: Thicket

Offender: Greyhound Bus

Country: USA
State: All USA

Category: Traveling & Tourism

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