Complaint information
  • Author: Ronald Young
  • Date: 09.4.2008
  • 0
 (Votes #: 0)
09.4.2008

Holiday Inn Santee SC - Complaints / Reviews / Scam Reports
Overcharge

This is a Complaint / Review about Holiday Inn Santee SC.


My wife and I stayed at the Holdiday Inn Santee SC on the night of 8-19-08. I used my bank debit card and we checked out on the morning of 8-20-08. The receipt left under the door was for the agreed upon rate of $95.50 which with the tax came to $106.96. However, my checking accounted was debited for $128.35. I've telephoned, e-mailed and written to the Holiday Inn to no avail and the have refused to issue credit. They first told me that they normally do a 20% upcharge when the card is swiped and follow this with a credit a few days later. Can you believe it? Then they suggested that the bank made a mistake and that I should ask the bank to call them. What a scam!


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Complaint author: Ronald Young

Offender: Holiday Inn Santee SC

Country: USA
State: South Carolina
City: Santee
Site: www.holidayinn.com

Category: Traveling & Tourism

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