Complaint information
  • Author: madmom93105
  • Date: 01.22.2014
  • 0
 (Votes #: 0)
01.22.2014

Orbitz.com - Complaints / Reviews / Scam Reports
Orbitz is rude and irresponsible.

This is a Complaint / Review about Orbitz.com.


Never book a flight with Orbitz!!! 1 day before our trip I try to print out my boarding pass and they lost my reservation for both flights but had my kids & mother's. Told me that it wan't their fault. Hung up on me then when I called back and spoke with "Tracy" from their Philippine complaint department, she said she hopes my complaining doesn't effect my credibility. WHAT??!! Never again!


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Complaint author: madmom93105

Offender: Orbitz.com

Country: USA
State: All USA

Category: Traveling & Tourism

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Orbitz

01.30.14, 11:35 AM

Information of comment
  • Group: Users
  • Registration: 01.30.2014
  • Complaints: 0
  • Comments: 2
Hi,

My name is Charlotte, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at [email protected] and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Charlotte
Orbitz Customer Relations
Chicago, IL

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