Complaint information
  • Author: dmoses
  • Date: 01.12.2014
  • 0
 (Votes #: 0)
01.12.2014

Orbitz.com - Complaints / Reviews / Scam Reports
cheap tickets and orbitz scam people - Orbitz Travel Service

This is a Complaint / Review about Orbitz.com.


we booked a trip online with Cheap Tickets for $2916, ended up calling customer service to help, the trip then became over $3200, when i questioned why the price went up i was given the run about how Cheap Tickets and Orbitz were sister companies. I told the man i wanted to cancel the whole thing that was just (during that 1 hr call) $300 more was not what i had planned for. they refused to meet the quoted original price of $2916, which i could still do myself online. He then transferred me to customer service where i was then told they were going to charge me $25 to cx! in the end they waived the stupid cx fee, seriously this was in a span of 1 hr on the phone the entire time with them, not like we booked, waited a few day, then cx. the next morning i checked my credit card to see the activity, it was then i added the charges they put on my card and they totaled over $4000!! I feel i was scammed, i will never ever use them again and i will NEVER recommend either cheap tickets or orbits to anyone friend or foe, Shame on them!


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Complaint author: dmoses

Offender: Orbitz.com

Country: USA
State: All USA

Category: Traveling & Tourism

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