Complaint information
  • Author: KatBu
  • Date: 01.14.2014
  • 0
 (Votes #: 0)
01.14.2014 - Complaints / Reviews / Scam Reports
Never sent

This is a Complaint / Review about

Booked a flight from LA to DC 3 months in advance - purposely choosing the red-eye flight to maximize time spent with my recently engaged friend in LA., Apparently a few days after I booked, the airline cancelled the flight and re-booked me on another one - 8 hours earlier (basically eliminating an entire day of my vacation). Orbitz NEVER NOTIFIED me of the changed flight. I only learned about it when I went to check in the night before the flight and noticed the new time. If I hadn't tried to check in early, I would have missed my flight.
And then when I called them, they had the audacity to argue that they DID send a notification, and alternatively that it was my responsibility to continuously check the Orbitz site to see if my flight had been made. Refused to offer any compensation other than a $50 dollar voucher - as if that makes up for an entire lost day.

Can't trust them, won't be booking with them again!

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about, press here.
Complaint author: KatBu


Country: USA
State: All USA

Category: Traveling & Tourism

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.