Complaint information
  • Author: jjj1000
  • Date: 01.5.2014
  • 0
 (Votes #: 0)
01.5.2014

Travelocity.com - Complaints / Reviews / Scam Reports
Price Guarantee waste of time - Price Guarantee

This is a Complaint / Review about Travelocity.com.


Found a cheaper flight, invoked the guarantee. Was sent an email telling me to call customer service. Agent had no idea of my issue, was on the phone for 20 minutes, said he give me to supervisor, then hung up. Called again, new agent had no record of my previous call. 15 minutes later she sent me to supervisor. 10 minutes with supervisor (what are they doing in this time??) and he told me it was not the EXACT same flight so wasn't guaranteed. Why could they not tell me this in the very beginning and save my cell phone minutes? Why not present this info in readily available location on the site so I wouldn't have wasted my time in the first place??


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Travelocity.com, press here.
Complaint author: jjj1000

Offender: Travelocity.com

Country: USA
State: All USA

Category: Traveling & Tourism

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^