Complaint information
  • Author: kildow06
  • Date: 01.7.2014
  • 0
 (Votes #: 0)
01.7.2014

Travelocity.com - Complaints / Reviews / Scam Reports
Travelocity hidden fees and not honoring promotion

This is a Complaint / Review about Travelocity.com.


I booked a trip to huntsville alabama a few months ago. I entered a promotion for a rental car for one free weekend day. It was honored when I checked out but not when I paid. I emailed travelocity regarding this issue and they took over a month to get back and all they said was they could not find a promotion. I went the extra mile to attach all documentation I had for this purchase and promotion and it still was not honored. I also booked a flight through travelocity which charged my X amount of dollars. My credit card statement said $15 travelocity charge. On review of my purchase there was nothing saying "travelocity fee" and when I looked on the airlines website the price of the flight was cheaper!!!! Very sneaky!


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Complaint author: kildow06

Offender: Travelocity.com

Country: USA
State: All USA

Category: Traveling & Tourism

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