Complaint information
  • Author: lmusmc
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

Hertz Rent A Car - Complaints / Reviews / Scam Reports
Hertz over charged for gas - Chevy Tahoe - 3 day rental

This is a Complaint / Review about Hertz Rent A Car.

On Nov 10, 2013. I returned a Tahoe to the Denver airport Hertz location. Prior to return, I filled the gas tank and topped it off until no more gas could be added. The Hertz location was less than 1/4 mile from the gas station. When we got to Hertz, the return lanes were down-hill. That caused the gas gauge to register less that full. I told the attendant that I had filled the tank, but unfortunately I didn't get a receipt. He said too bad and charged me for 3 gallons at $9.78 for a total of $31.79.

As a Gold Club member, I have been a loyal business and personal customer for years. I was very disappointed that Hertz would treat me or any customer. I filled out a customer complaint/survey and received no response. I will be using a different car rental company in the future and will always get a gas receipt when filling up before returning the vehicle.

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Complaint author: lmusmc

Offender: Hertz Rent A Car

Country: USA
State: All USA

Category: Traveling & Tourism

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