Complaint information
  • Author: Wenaplantation
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

expedia - Complaints / Reviews / Scam Reports
Expedia upsetting emails saying my flight is changed from business to coach -

This is a Complaint / Review about expedia.

My husband just passed away. I needed to get to Fiji. I am on a budget but due to hip problems I have to fly Business Class. Expedia 's business ticket was a somewhat less expensive so, for my first time, on Oct. 8th, I booked via Expedia. I am so sorry I did. I received my receipt and confirmation. Then, about 3 weeks later I received an email telling me my flight reservation has been changed..that I am flying in coach. I then called Expedia..and an agent told me there is no problem that he didn't understand why I received the email telling me I'm switched to coach. This morning 11/11/13 as I am packing for my trip from New Mexico to L.A. to take my flight to Fiji...I receive ANOTHER email advising me "again" that my flight class is changed to coach!! I am so upset...I called Expedia again..and "AGAIN" am told they don't know why I'm receiving such an email, that my flight is in order. I then decided to check my Expedia account on line..and it tells me "NO UPCOMING TRIPS SCHEDULED". I will never ever use this company again. I'm a nervous wreck wondering what is going to happen when I get to LAX to board my flight to Fiji. I was pennywise and pound foolish. If I'd booked through my travel agent and spent a few hundred more dollars..I would not be dealing with this added stress to my first flight overseas without my husband.

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Complaint author: Wenaplantation

Offender: expedia

Country: USA
State: All USA

Category: Traveling & Tourism

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