Complaint information
  • Author: mstewart321
  • Date: 10.28.2013
  • 0
 (Votes #: 0)
10.28.2013 - Complaints / Reviews / Scam Reports

This is a Complaint / Review about

Friday, November 8th, I went online to book a hotel in Ecuador (through Travelocity) for three nights. The transaction was DECLINED. I then called Travelocity to make the reservation in person. That was successful. One of your agents called me later that Friday and said she found a duplicate online booking. So I had two identical bookings now. She said she would call me back to confirm that one of the bookings was to be canceled. I received no phone call. Today, Monday Nov. 11th I called Travelocity to make sure one of the bookings was canceled. The agent told me that both bookings were non-refundable, and that there was nothing she could do for me. Since my "supposed" booking online last Friday morning, I have yet to receive any online conformation or even acknowledgement of that booking. Again, the last page I viewed, stated the booking was UNSUCCESSFUL . I just got off the phone with my American Express agent and removed BOTH Travelocity charges from from my credit card bill. I am so ticked off at your complete lack of business ethics, I will never again in my life book through Travelocity.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about, press here.
Complaint author: mstewart321


Country: USA
State: All USA

Category: Traveling & Tourism

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.