Complaint information
  • Author: BlueOrg
  • Date: 10.28.2013
  • 0
 (Votes #: 0)
10.28.2013

Orbitz.com - Complaints / Reviews / Scam Reports
Hidden Fees - Frontier Ai

This is a Complaint / Review about Orbitz.com.


I recently purchased a plane ticket from PDX to DEN.

Flight confirmation says " Total due at booking, $383.60. Taxes and fees included". It also says, "Additional baggage fees may apply."

I looked up the additional baggage fees -- one carry-on (24"x16"x10"), one personal item (18" x 14" x 8"). But this is NOT TRUE!

I showed up with my son to check in. We each had a personal item and between the two of us we had one carry on. The agent demanded $50 for the carry-on. I was then told that to check it would cost $25. We will have to pay this HIDDEN FEE each way!

No where did Orbitz tell me about this. This is a true HIDDEN FEE.


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Complaint author: BlueOrg

Offender: Orbitz.com

Country: USA
State: All USA

Category: Traveling & Tourism

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