Complaint information
  • Author: Dlorke
  • Date: 10.28.2013
  • 0
 (Votes #: 0)
10.28.2013 - Complaints / Reviews / Scam Reports consumer complaint - Hotels Booking

This is a Complaint / Review about

I really advise everybody NOT to book a hotel through . Not realizing that it was and not, I booked a hotel with them. The 1100 $ US were immediately withdrawn from my credit card, but I did not receive any confirmation. When I contacted the hotel, they did not have any bookings in my name. When I was trying to get in touch with over the phone, I had to wait for over 30 min, until I was finally connected with a call center. The person on the other side hardly spoke any English and it was virtually impossible to communicate with her. After 3 days, I received a confirmation from and the hotel also confirmed the booking. 1 day before my booked arrival I receive a message by email that my hotel was overbooked and that they had booked me into another hotel, which was in a completely different area of the town than the one I wanted to visit. When I contacted the hotel management, they told me that this is a usual problem with, because they do not manage their bookings properly.
I would really advise everybody to stay away from!

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about, press here.
Complaint author: Dlorke


Country: USA
State: All USA

Category: Traveling & Tourism

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.