Complaint information
  • Author: SSHACKA
  • Date: 10.28.2013
  • 0
 (Votes #: 0)
10.28.2013

Otel.com - Complaints / Reviews / Scam Reports
DHR took my money after a failed booking.

This is a Complaint / Review about Otel.com.


On 05/10/2013, £94.49 was took out of my account for a booking that I have received no details about. When I tried to make the booking, the website told me it was not possible, however the money has still been removed. I did not have an account with DHR and therefore received no e-mails. Yes, I have checked my junk folder.
I have had to make an account in an attempt to get in touch with them. I have tried calling their '24/7' helpline, where I was placed on hold for 15 minutes, then the company ended the call. Another thing which I have now been charged for.


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Complaint author: SSHACKA

Offender: Otel.com

Country: USA
State: All USA

Category: Traveling & Tourism

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