Complaint information
  • Author: MadAsHell
  • Date: 01.17.2013
  • 0
 (Votes #: 0)

E470 Express Toll
Express Toll Double Billing, Assessing Late Fees for toll charges that don't exist

This is a Complaint / Review about E470 Express Toll.

When I moved to Denver, my wife and I had two cars with us which we registered with the toll road people so that we would be sure to get our toll bills promptly. Then we brought a third vehicle with us and forgot to notify them. So when I used this third vehicle on the toll road once, we got a bill that did not automatically debit from the account we had set up with the company. Okay, my mistake, so I called them to add the third vehicle to the account. Now everything should be okay, right? The tolls should debit from the $35 we paid them to fund our account.

Today I got a threatening letter from some bullsh*t law firm that we owe $25 in late fees. I know that if I tried to fight it, it would turn into $50, then $100 and so on. So I paid it to make it go away. But then I thought, "What if I get this notice again? What if they didn't actually link the third car to the account and I don't know about it until late fees are assessed?"

Can't check my account on the website. Guess what - It's down. I did a little online research and have learned that they are notorious for ripping people off by not fixing their broken system. I think its time for a big a** class action lawsuit. Who's in?!

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Complaint author: MadAsHell

Offender: E470 Express Toll

Country: USA
State: Colorado
City: Denver

Category: Traveling & Tourism

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