Complaint information
  • Author: Lloyd
  • Date: 11.14.2012
  • 0
 (Votes #: 0)

Saveology - Complaints / Reviews / Scam Reports
Incentive Travel Plus Travel Bought and Not Received

This is a Complaint / Review about Saveology.

I purchased a 3-night stay in Orlando from Saveology for $59. The first step was to redeem a voucher within 24 hours - which I did. I then received a form in the mail for me to make a reservation with an outfit called Incentive Travel Plus. I sent in the form along with a $50 check and did not hear back. After two months I sent requests to Incentive Travel Plus on their web site for a confirmation of my travel dates and still got no response.

I finally called Saveology and they offered a refund of $25. I said that was not acceptable and demanded a full refund of $59. An agent and a supervisor both told me the same thing and I demanded a full refund. They said they would have a higher level manager review my request and call me back within one hour

- I did not get a call back.

I have now disputed the charge with American Express. Do not do business with Saveology or Incentive Travel Plus. It's the old "sounds too good to be true" story!

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Complaint author: Lloyd

Offender: Saveology

Country: USA
State: All USA

Category: Traveling & Tourism

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