Complaint information
  • Author: Tina
  • Date: 01.15.2009
  • 0
 (Votes #: 0)

Bad service

This is a Complaint / Review about WindStream.

I have taken my concerns and complaint to the phone company that is allowing voicemail professionals to attach charges; without checking into the validity of the charges from me. They have decided they take no action and tell me to call their customer service then they will tell me again to call the company saying I signed up for their service. Where is the customer service when I am told to take care of everything myself. I guess having people as customers are not a real concern anymore. Allowing and attaching charges to my account without checking with the customer if they actually authorized the charge. Companies dealing with companies and disregarding the customers. Where do we fit in besides footing their padded bills.

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Complaint author: Tina

Offender: WindStream

Country: USA
State: All USA

Category: Telecommunications

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