Complaint information
  • Author: NOVA L
  • Date: 11.17.2011
  • 0
 (Votes #: 0)

Scarborough Research - Complaints / Reviews / Scam Reports
Agressive callers/Company does not remove number from call list despite multiple requests

This is a Complaint / Review about Scarborough Research.

This company repeatedly has called our home phone--off and on for way too long. We've answered, asked them to stop calling and each time have been peppered with questions in response, until finally forced to end the calls after a "Thank you. Goodbye." Again, the calls have resumed, and deceptively and disingenuously, Scarborough Research blocks their identity. Their caller ID simply indicates "Florida, " which, their website informs us, indicates the calls to our home originate in their Sarasota, FL call center. I was finally driven to distraction today, answered the phone and again asked politely to have our phone number taken off their list. No surprise--I could not get YES for an answer. Instead, the young woman caller peppered me with questions, to which I responded each time that that we do not welcome calls at our home; that we do not wish to receive phone calls from them again; and to please permanently remove our number from the company list. On the fourth or so go-round, when the caller's response was an incensed: "WELL don't you VOTE?!?!", I remarked that I was offended by this; that I should not have to repeat my request for our number to be removed from their list; that her response was wholly inappropriate and that I wished to lodge a complaint. She finally said she was not able to remove my number from her list, but that I would need to call 1-800-753-6043 to make the request. I called the number immediately (at 3:50 pm Eastern time on a Sunday), and guess what?-- Yes, I received only a voicemail message. I hope the person who works at the other end of that line is home enjoying uninterrupted time with family--the same as we request for ourselves.

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Complaint author: NOVA L

Offender: Scarborough Research

Country: USA
State: New York
City: NYC

Category: Telecommunications

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