Complaint information
  • Author: Tony
  • Date: 11.5.2008
  • 0
 (Votes #: 0)

Packet 8 8X8
Lack of service Equipment malfunctions

This is a Complaint / Review about Packet 8 8X8.

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Thank you for your comments. They will be review and published shortly, if they are relevant to the topic at hand.

tony: I got Packet 8 after sun rockets demise. The service was not good from the onset. Dial tones would not come on the calls would drop . i have 30 pages of Email to their service dept. to top it off their equipment Uniden 160p handset would hijack my Internet connection. The i was told the problem was with my ISP If I removed their equipment it worked fine. I spent hours on the phone hours resetting their equipment told it would continue happening unless I changed ISP. I canceled Credit card. I contacted FCC contacted Florida attorney general. finally they conceded and canceled every thing on 0923/2008 not over yet first of November I get another bill for service I have not had for now 5 months but billed for two months. I called then again. 20 minutes on the phone we got no where. No notes on update of Case I resubmitted case to FCC and copied Packet 8 stay way away from them. . It's a sad state of affairs when you pay for a service don't get it then told the problem is on your side and it will not go away. they cancel it then re instate it they should be investigated for fraud.


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Complaint author: Tony

Offender: Packet 8 8X8

Country: USA
State: California
City: Santa Clara

Category: Telecommunications

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