Complaint information
  • Author: Cleveland Shaffe
  • Date: 09.4.2008
  • 0
 (Votes #: 0)
09.4.2008

EarthLink - Complaints / Reviews / Scam Reports
Never again

This is a Complaint / Review about EarthLink.


Phone service from EarthLink was not working: dropped calls, calls where we could not hear caller, could not make calls to cell phones at all, echoes, noise. Tried their technical service help, escalated to next level, told that they had changed settings which would fix the problem, but no improvement. Very time-consuming and difficult to get any help, long waits, transfers to empty lines, terrible phone trees. Wanted to cancel service, they insist on $149 termination fee. Make it very difficult to cancel service in any event. Now stuck with non-working phone, uncontrollable charges, what a total nightmare. Never again.


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Complaint author: Cleveland Shaffe

Offender: EarthLink

Country: USA
State: All USA
Site: earthlink.net

Category: Telecommunications

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