Complaint information
  • Author: Moigane
  • Date: 11.18.2011
  • 0
 (Votes #: 0)
11.18.2011

Cricket Communications - Complaints / Reviews / Scam Reports
I am surprised it took me so long to cancel.

This is a Complaint / Review about Cricket Communications.


Cricket was the new provider in town, and seemed to have it all, low rates, good coverage, decent phones...but the phone never seemed to have coverage. Roaming wasn't included in the $50 per month charges, so all my calls would go to voicemail. When I tried dialing, I would be roaming and they would want to charge me 39 cents per minute to make the call. Then their 2 month old phone a Samsung Messenger II broke and I had enough.

But to cancel I had to speak to 4 people who spoke broken English two of which were trying to keep me as a customer. They also went ahead and billed me for the next month and told me they could not refund that amount, but finally relented after taking all the information they already had and making me FAX them the information besides.

I have had phones turn obsolete before they broke with other services, and with Cricket there was no service any of the time. I am surprised it took me so long to cancel.


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Complaint author: Moigane

Offender: Cricket Communications

Country: USA
State: All USA

Category: Telecommunications

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