Complaint information
  • Author: MC
  • Date: 01.16.2013
  • 0
 (Votes #: 0)
01.16.2013

SAHALIE - Complaints / Reviews / Scam Reports
Sahalie: Outrageous~Ripping Folks Off When an Order is Placed

This is a Complaint / Review about SAHALIE.


I ordered a Christmas gift for a friend from Sahalie, a sporting goods/camping type of clothes & supply store of other outdoor items. In checking my bank statement I saw a charge of $14.95 for a VIP rewards program. I called customer service & was told they couldn't help me, that they have nothing to do with this charge, and that I'd have to call another number that was given to me, 866-835-8820. I thoguht I was dealing with Sahalie, but apparently not. Customer service was not very helpful & continued to say they have nothing to so with this & that I agreed to this when I bought the item so she seemed to know this fraudulent practice was happening. When I placed my online order, apparently I was asked, "Would you like to save 10/20% on your next order?" Who would NOT answer, "yes"? She explained that because I answered "yes," I was approving them to charge my account for a VIP program of 14.95/month plus a $1.99 service/handling charge, something I've never done or would do. The $14.95 is to be refunded, I'll be checking on this, but was told not the $1.99 because that was a service fee, another rip off. I told the persons from both companies that I was going to Tweet & Facebook this info, something I've done. Others need to be informed of this practice & not buy from this company. This was my first & last purchase & I told them I didn't want any more catalogs sent to my house & was then told they don't send out catalogs. This was from the company that charges the fraudulent fees so I have to call SAHALIE again to get my name off the list.

I've been an online shopper for years & haven't had this experience with other companies. I'm angry about this practice & annoyed that I've had to spend time getting this taken off my account. Plus I wonder how many others are aware of their cards being charged for a VIP service when all they thought they were getting was a future discount. Hopefully statements are checked and action is taken as I and others have done.


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Complaint author: MC

Offender: SAHALIE

Country: USA
State: Oregon
City: Hillsboro
Address: 3188 NW Alock Drive
Phone: 8777187902
Site: sahalie.com

Category: Sports

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