Complaint information
  • Author: Kris
  • Date: 01.15.2009
  • 0
 (Votes #: 0)

Sprint Nextel
Bad service

This is a Complaint / Review about Sprint Nextel.

Novemer 26th I went into store to purchase a wireless aircard for my new laptop. I was told Black friday they were having a special that would credit $200 to your new account if you came in before 10am, and each each the amount drops $50. So Black friday I went in and signed up. I was told I needed to pay a $250 security deposit and that I had to pay by credit card. So I paid it. Later on that day come to find out I was charged twice, so $500 was taken out of my account. I contacted my bank and Sprint about the doulbe charge on my account. I was very polite no cursing and yet I was hung up on 4 times!!! I was told that Sprint charges your account a second time to verify funds in your accout! BS! Total BS! They would not admit fault to their accounting error even after I was on 3 way with them and my bank! So after I was told their "line" I decided I did not want their service. And I cancelled my contract. It is now Monday Dec. 1st and I still do not have my money. I just got off the phone with them again another 45 min conversation, and I still have to wait 3-5 business days till it goes into my account and they will not reimburse my overdraft fees they caused or admit fault! SO fuck sprint straight up their asses without lube!

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Complaint author: Kris

Offender: Sprint Nextel

Country: USA
State: Kansas
City: Overland Park

Category: Shops, Products, Services

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