Complaint information
  • Author: Tim Repole
  • Date: 09.5.2008
  • 0
 (Votes #: 0)

Juniper - Complaints / Reviews / Scam Reports
Misleading and confusing billing

This is a Complaint / Review about Juniper.

The company charged me the full finance charge despite the fact that I paid the balance by the statement due date.

I bought a computer from Apple on a 180 days same as cash. I received a total of 5 statements from the company. From the first statement I have received, the due date is on the 25th of the month. On the third page of the statement, they list the terms of the agreement. They list that the expiration date of the agreement is July 8th. My complaint is that this date is different from the due date. The result is that after I made what I thought the full payment of the credit card, I was still charged the full deferred finance charge. The first page did not include information about the pending expiration date of the agreement. I would have made the full payment by the due date if it was there. Their customer service representatives would not help resolve the issue.

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Complaint author: Tim Repole

Offender: Juniper

Country: USA
State: All USA

Category: Shops, Products, Services

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