Complaint information
  • Author: Susan
  • Date: 09.18.2006
  • 0
 (Votes #: 0)

Home Depot
Amazing incompetence

This is a Complaint / Review about Home Depot.

My first experience was ordering cabinet knobs, the order got completely messed up and then I had to stand on the customer service line for a credit for almost an hour. I hesitated having any further contact but I needed flooring and decided to try again. I went into the Home Depot - 23rd St., NYC and Staten Island store and asked for Pergo laminate, when I could not find the color I wanted I was let to another flooring company and picked something out. When I got home, I realized I had been sold real wood instead of laminate. I accepted what I had bought but I am amazed at the incompetence of the organization.

Never again.

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Complaint author: Susan

Offender: Home Depot

Country: USA
State: All USA

Category: Shops, Products, Services

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