Complaint information
  • Author: Susan
  • Date: 02.15.2008
  • 0
 (Votes #: 0)
Terrible quality of product!

This is a Complaint / Review about

My boyfriend order roses for me for Valentine's Day. They cost my boyfriend $73.98, and were supposed to arrive on February 12, 2008, the day before he left for Florida on business. Instead, they arrived at my office on February 13, 2008, and they were frozen upon arrival. It took us 3.5 days to get thru to customer service, and then they had to recharge the order to a credit card and send a separate refund via paypal – which is how he paid for the order in the first place. SO a word to the wise – NEVER ORDER FROM FTD. (All of this is factual information and can be confirmed via photographs and multiple witnesses.)

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Complaint author: Susan


Country: USA
State: Missouri

Category: Shops, Products, Services

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