Complaint information
  • Author: Lbrekke
  • Date: 01.23.2014
  • 0
 (Votes #: 0)
01.23.2014

Beyond the Rack - Complaints / Reviews / Scam Reports
Customer Service

This is a Complaint / Review about Beyond the Rack.


I just had a great experience with customer service. I wrote a review yesterday about sheets I had ordered being of poor quality on a review site like this. I did not contact the company as I did not feel it was worth the bother of complaining and returning the item. Imagine my surprise when I received and email from them later saying they had read my review and if I would send them the order number they would rectify the purchase. I did so this morning. They contacted me shortly thereafter advising me that they were refunding the total purchase price. How can customer service be better than that?!


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Complaint author: Lbrekke

Offender: Beyond the Rack

Country: USA
State: All USA

Category: Shops, Products, Services

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