This is a Complaint / Review about Beyond the Rack.
I just had a great experience with customer service. I wrote a review yesterday about sheets I had ordered being of poor quality on a review site like this. I did not contact the company as I did not feel it was worth the bother of complaining and returning the item. Imagine my surprise when I received and email from them later saying they had read my review and if I would send them the order number they would rectify the purchase. I did so this morning. They contacted me shortly thereafter advising me that they were refunding the total purchase price. How can customer service be better than that?!
Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Beyond the Rack, press here. Complaint author: Lbrekke
Offender: Beyond the Rack
Country: USA
State: All USA