Complaint information
  • Author: eet
  • Date: 12.28.2013
  • 0
 (Votes #: 0)

ftd - Complaints / Reviews / Scam Reports
order not delivered - christmas tree

This is a Complaint / Review about ftd.

i ordered a christmas tree from ftd to be delivered to my son on christmas eve. the order was placed on the 22nd and i received assurance from an ftd representative that yes he would be able to have it on christmas eve. at 8pm when i had not received a call from my son i found out it was never delivered. when i spoke with a new rep i was told no problem they would just deliver it on the 26 i said who wants a tree then. she said well it got to the shipper late. i said it being a christmas tree why didnt they at least call, no they would deliver late. they already had taken payment but now tell me no refund for 5 days amazing how fast they could take my money but not get me my item or my refund and their staff is not even apologetic next time i will deal with someone else 2nd bad experience never again

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Complaint author: eet

Offender: ftd

Country: USA
State: All USA

Category: Shops, Products, Services

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