Complaint information
  • Author: SoulaB
  • Date: 12.28.2013
  • 0
 (Votes #: 0)

Build-a Bear - Complaints / Reviews / Scam Reports
Cheap trick in making me buy sound song for reindeer - Clairse the reindee

This is a Complaint / Review about Build-a Bear.

My daughter got Clarise the Reindeer and the Bear builder asked my daughter if she'd like the sound song, but didn't tell me the cost would be $7.50 additional. When I get to the register, she said, 'I can always take it out', but my daughter had already had the sound in her new reindeer and I wasn't gonna break her heart at this point. It was a cheap trick. Also, in front of the reindeer only listed the reindeer price, which I presumed came with the sound. I wasn't told anything until I get to the front to pay.

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Complaint author: SoulaB

Offender: Build-a Bear

Country: USA
State: All USA

Category: Shops, Products, Services

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